Practical information

Dormio Resort Eifeler Tor
Address
Dormio Resort Eifeler Tor
Schwammenauel 6
52396 Heimbach Duitsland

Phone: +49-(0)2446 809 4959
Email: reservations@dormio.eu
Arrival and departure
Please report to the reception upon arrival at the park. There you will receive the key to your holiday home and a park map. If the reception is closed, the key and the barrier card for the car will be left in our outside safe at the reception, ready for you to collect.

On the day of arrival, your accommodation will be available from 15:00. We kindly ask you to leave the accommodation before 10.30 am on the day of departure.
In cooperation with Dormio
This holiday park will be rented out by our partner Dormio. Dormio is responsible for welcoming guests and the activities at the park. This will not impact the service and quality that has always been provided. Our mascot Bollo will no longer be at Dormio Resort Eifeler Tor (Mio, Dormio's mascot, will be there). If you have any questions related to your trip, please contact our colleagues at the contact centre by calling 01806 - 700 730.
Good to know
Electric Car Charging Station
Landal Resort Eifeler Tor has two charging stations for electric vehicles. You will find the charging stations in the central car park.

Swimming pool
The open-air swimming pool is open from the beginning of May until the end of September.

Internet facilities at the park
Free Wi-Fi at the park.
Accessibility
Dormio Resort Eifeler Tor is not suitable for wheelchairs due to its location. The bungalows have been built on a slope and are therefore not suitable or less suitable for people with mobility problems. Most apartments and facilities can be accessed by lift and are also suitable for people with some mobility problems.

Laundry service
The park has a launderette with washing machines and dryers.

Frequently asked questions

From whom do I receive the booking confirmation and who can I contact if I have any questions?
After making your reservation you will receive all further information from Roompot itself. If you have questions about your booking or accommodation, our Roompot colleagues are ready to answer them, via telephone number: +31 88 205 9000.
Was this answer helpful for you? How can I add extras and preferences to my reservation?
Extras (for example bed linen or another package) to your reservation can be added in My Roompot. You will find all information about this in your booking confirmation. Preferences (such as choosing a house number or adding a pet to your travel group) can be made by contacting Roompot's Guest Service after making your booking, via telephone number: +31 88 205 9000.
Was this answer helpful for you? Can I book all Roompot parks via the Landal website?
No, it is currently not possible to book all Roompot parks via Landal.com. We currently offer a small selection of parks. All other parks can be booked via the official Roompot website.
Was this answer helpful for you? Is my holiday at Roompot different from that at Landal?
It is possible that your stay, facilities and services are slightly different to what you are used to at Landal. After making your booking, you will receive all information from Roompot, clearly stating what the park has to offer during your stay. Do you still have a question? Then view the park page or contact our Roompot colleagues via telephone number: +31 88 205 9000.
Was this answer helpful for you? Is Bollo also present at the Roompot parks?
Our mascot Bollo is not present at the Roompot holiday parks. But his good friend Koos lives at the parks with a Kids' Club, and is looking forward to meeting you!
Was this answer helpful for you?