The holiday home I booked, has become cheaper. Does this new price apply to me too?
No, when you book, you'll pay the lowest price at that time. If we offer a holiday home at a discount ob later, the lower price does not apply to bookings that have already been made.
Was this answer helpful for you? I have made bookings for a midweek and the following weekend. Can I stay in the same accommodation for both bookings?
To do this, please contact our Guest Service. They will check whether it is possible to link the different bookings to one holiday home.
Was this answer helpful for you? Can someone else take over my booking?
No, this is not possible. You may however have other people spend the night in the holiday home you have booked. Except for people under 21 years of age or those who have to overnight for work. Please remember to pass on any new guests' particulars to our Guest Service. Please note, the booking remains under your name and you remain responsible at all times.
Was this answer helpful for you? I have not received confirmation of my booking. What should I do now?
Your booking confirmation will be sent to the email address you provided when making the booking. It may be that address has been wrongly entered or that the confirmation has landed in your Trash/Spam folder. If so, please contact our Guest Service.
Was this answer helpful for you? When will I receive confirmation of my booking?
You will receive confirmation of your booking by email within 1 hour.
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