Can I add a preference to my booking afterwards?

When booking, you can specify your preference for a specific house number or facility. A pet-free accommodation, for example, or a certain location. You may sometimes pay a surcharge for this. If you want to change your preference after booking or cancel it, our Guest Service will be happy to help you. In very exceptional cases, it may happen that you end up in a different spot. If this is the case, you will always be informed accordingly.
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