How do I change or cancel booked extras?
You can change or cancel booked extras up to 1 day before arrival via My Roompot. When you have already paid for the complete holiday, we refund the eventual price difference as well as the deposit. The cancellation of insurance and required extras, such as required bedlinen or a required cleaning, is not possible.
Was this answer helpful for you? Will bed linen be provided?
This varies per holiday home. The rental may sometimes include bed linen. If that is the case, there will be bed linen for the number of people booked. If bed linen is not included in the rental, you can always book it as an extra. You can of course bring your own linen from home.

What is included?
Find your accommodation on the website and click on the i next to the price to see what is included. Once you do the booking, you will also see all included items on the statement. Have you booked already? If bed linen is included, it will be stated on your confirmation. You can also find what you have booked in My Roompot, for example in the payment overview.

Bed linen
There are single duvets and pillows in all holiday accommodations, except for Bungalow tent Blue. If you stay over in this holiday tent, you will need to bring your own pillows and duvets or sleeping bags.

Adding a bed linen booking
You can add a bed linen booking up to one day before arrival. This is easily done via My Roompot. Did you already arrive at the park, and forgot to bring something? In many cases - as long as stocks last - you can rent bed linen from the Service point.
Was this answer helpful for you? What types of beds can I expect to find in my holiday accommodation?
The type of bed can vary per holiday home. There are single beds, double beds, box spring beds and bunk beds. You will find the type of bed in your holiday home under the Amenities of the holiday home. Just enter the park name below, and search for your accommodation. Most accommodations have single beds that are 90 cm wide and 200 cm long. Does your holiday home have the Extra long beds feature? Then all beds in the house have a size of 90x210 cm. One-person duvets and pillows are included in all holiday homes.
A cot is a standard feature in some holiday homes. If this is the case, it will be indicated under Child-friendly. In many cases, if a cot is not available, you can book a camping cot. This is easily done via My Roompot.

Was this answer helpful for you? What does a Bed Linen, Towel or Tea Towel bundle include?
  • The Bed Linen bundle includes a single fitted sheet, duvet cover and pillow case.
  • The Towel bundle includes a hand towel and a bath towel.
  • The Tea Towel bundle includes a kitchen towel and a tea towel.
  • The Comfort bundle includes a Bed Linen bundle, a Towel bundle, 1 tea towel and 1 kitchen towel.
  • A Comfort Plus bundle includes a Comfort bundle, a tea & coffee pack, a Rituals pack and beds made up on arrival.

The bundles are hired per person, per holiday. Prices are given at the time of booking, under Extras. If you would like to add a package after booking, this can be done through My Roompot. Just log in and click on your booking. You will find all the products you can add to your booking under Extras. You will also find the packages prices here.

Was this answer helpful for you? Are towels provided?
This varies per holiday home. We differentiate between a towel package and a kitchen towel package. Sometimes these packages are already included in the rental. If that's the case, there will be 1 package of kitchen towels, and hand towels for the number of people booked. If hand or kitchen towels are not included in the rental, you can always book them extra. You can of course bring your own towels from home.
What is included?
Find your accommodation on the website and click on the i next to the price to see what is included. Once you do the booking, you will also see all included items on the statement. Have you booked already? If towels are included, it will be stated on your confirmation. You can also find what you have booked in My Roompot, for example in the payment overview.

Booking extra towels
You can add towels and kitchen towels up to one day before arrival. This is easily done via My Roompot. Did you already arrive at the park, and forgot to bring something? In many cases - as long as stocks last - you can rent towels from the Service point.
Was this answer helpful for you? Are kitchen towels provided?
This varies per holiday home. We differentiate between a towel package and a kitchen towel package. Kitchen towels are sometimes already included in the rental. In that case, 1 package of kitchen linen will be ready for you. The Kitchen Towel bundle includes 1 kitchen towel and 2 tea towels. If hand or kitchen towels are not included in the rental, you can always book them extra. You can of course bring your own towels and kitchen towels from home.
What is included?
Find your accommodation on the website and click on the i next to the price to see what is included. Once you do the booking, you will also see all included items on the statement. Have you booked already? If kitchen towels are included, it will be stated on your confirmation. You can also find what you have booked in My Roompot, for example in the payment overview.

Booking extra kitchen towels
You can add kitchen towels up to one day before arrival. This is easily done via My Roompot. Did you already arrive at the park, and forgot to bring something? In many cases - as long as stocks last - you can rent linen from the Service point.
Was this answer helpful for you?

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